Payment Automation Specialist

Bill payments are stuck in the past – BillGO is changing that.

Us
BillGO is innovating past what exists today and has developed technology that offers our customers secure, real-time payments. We are obsessed with what we do and know our offering is unique in the marketplace. We have signed contracts with several industry power-players and are experiencing exponential growth. Now we are expanding the team to support our ambitions of further disrupting the payments space.

You
A fast-paced, dedicated worker that values being part of a team working to capture huge opportunities and solve big problems. Collaboration comes naturally to you and you like to develop solutions to achieve organizational goals. You love technology, are wildly curious, and don’t take yourself too seriously. Work is most rewarding when you can make meaningful contributions to a rapidly growing company.

What’s in it for you?

  • Salary and benefits: We offer very competitive salaries and benefits, including great health care and unlimited paid time off

  • Tools: We provide the latest hardware and tools needed to do your best work

  • Owner’s club: We generously grant stock options so you have real skin in the game

  • Work-life balance: We work hard but also value the need to maintain a life outside of BillGO

  • Snacks and drinks: We have a diverse selection of snacks and drinks to keep you fueled and energized

  • Fun environment: We are a close-knit group that likes to make work fun in and out of the office

This is a full-time position working Tuesday – Saturday, 11:00 AM – 7:00 PM.

Be part of a team that’s changing the status quo.
At BillGO, we work in a highly collaborative environment where we believe that great ideas can come from anywhere. Candidates must be able to embrace this culture, foster idea generation, and work to cultivate the best ideas into executable plans.

The Payment Automation Specialist will find, resolve, and escalate payment issues using proprietary technology that our team built. The ideal candidate will be able to effectively manage their workload involving a steady stream of issues that need consistent, accurate, and timely resolutions. This role will involve monitoring the automated system processes to ensure accuracy and assisting developers in automating key components of our payment system.

Requirements:

  • Strong willingness to learn

  • Attention to detail

  • Excellent problem-solving skills

  • Ability to diagnose and prioritize issues

  • Must have strong technical fluency but no software development experience is required

  • Local or willing to relocate to Redmond, WA

Recommended but not required:

  • Associate’s degree or higher

  • Knowledge of FinTech and Payments systems

  • Experience working with helpdesk tools (i.e. ManageEngine, Zoho, Zendesk, Jira)

To apply, please send a cover letter and resume to careers@billgo.com.